Privacy Policy

Privacy Policy

Effective Date: May 1, 2026

At Tatka Harvest, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.tatkaharvest.com or place an order with us. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Phone number and email address
  • Delivery address
  • Payment information (processed securely through third-party payment gateways)
  • Browser type, IP address, and browsing behavior on our site (collected automatically via cookies)

We only collect information that is necessary to process your orders and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders
  • Send order confirmations and delivery updates
  • Respond to your questions and customer support requests
  • Improve our website and product offerings
  • Send promotional offers or updates (only if you have opted in)

We do not sell, rent, or trade your personal information to any third party for their marketing purposes.

3. How We Share Your Information

We may share your information with trusted parties only when necessary, including:

  • Delivery partners

    — to fulfill and deliver your orders

  • Payment processors

    — to securely handle transactions

  • Technology providers

    — to operate and maintain our website

All third parties we work with are required to keep your information confidential and use it only for the specific purpose we have authorized.

4. Cookies

Cookies are small files stored on your device to enhance browsing experience.

We use cookies for:

Remembering user login details.

Analyzing website traffic and performance.

Personalizing content and offers.

You can control or delete cookies through your browser settings, but some website features may not function properly if you disable them.

5. Data Security

Your data security is important to us. We apply suitable technical and organizational safeguards to help protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. These measures include SSL (Secure Socket Layer) encryption, trusted payment gateways such as SSLCommerz, bKash, Nagad, and Rocket, as well as regular security monitoring and limited access to sensitive information by authorized personnel only.

While we take reasonable steps to secure your information, please understand that no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot ensure absolute protection of your data at all times.

6. Your Rights

Under Bangladeshi law, you have the following rights:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal data
  • Opt out of receiving promotional communications at any time

To exercise any of these rights, please contact us at support@tatkaharvest.com

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Tatka Harvest

📧 support@tatkaharvest.com

📞 09642XXXXXX

🌐 www.tatkaharvest.com

11. Legal Compliance Reference:

We are committed to complying with applicable laws and regulations related to data privacy, consumer protection, and electronic transactions in Bangladesh.

The Digital Security Act, 2018 (Bangladesh)

The Consumer Rights Protection Act, 2009 (Bangladesh)

ICT Act, 2006

Applicable provisions under the Bangladesh e-Commerce Guidelines, 2021.